Terms & Conditions

Overview

This website and platform are operated by Aexon. Throughout this site, the terms "we," "us," and "our" refer to Aexon. Aexon provides this website and all related information, tools, and services to you, the user, subject to your acceptance of all terms, conditions, policies, and notices set out here.

By visiting our site and/or using our services, you engage in our "Service" and agree to be bound by the following Terms & Conditions ("Terms"), including any additional terms, conditions, and policies referenced here or linked from this page. These Terms apply to all users of the site and platform, including without limitation browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website or platform. By accessing or using any part of the Service, you agree to be bound by these Terms. If you do not agree to all of the terms and conditions in this agreement, you may not access the website or use any of our services.

Any new features or tools added to the current Service will also be subject to these Terms. You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Continued use of the Service after changes are posted constitutes acceptance of those changes.

Section 1 — Platform Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have obtained appropriate consent to use the Service on behalf of an organization.

You may not use our products or services for any illegal or unauthorized purpose, and you must not, in using the Service, violate any laws applicable in your jurisdiction (including but not limited to intellectual property and data protection laws).

You must not transmit any worms, viruses, or code of a destructive nature.

Any breach or violation of these Terms may result in immediate termination of your access to the Service.

Section 2 — General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that content you submit (excluding payment information) may be transmitted over various networks and may be adapted to meet the technical requirements of connecting networks or devices. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, or access to the Service, without our express written permission.

Section headings in these Terms are included for convenience only and do not limit or otherwise affect these Terms.

Section 3 — Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on the Service is inaccurate, incomplete, or outdated. Material on this site is provided for general information only and should not be relied upon as the sole basis for any decision without consulting more accurate, complete, or current sources. Any reliance on material on this site is at your own risk.

This site may contain historical information, which is provided for reference only. We reserve the right to modify the contents of this site at any time, without obligation to update any information.

Section 4 — Modifications to the Service and Pricing

Pricing for our products and subscription plans is subject to change without notice.

We reserve the right at any time to modify, suspend, or discontinue the Service (or any part of it) without notice.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 — Products and Services

Certain features or plans may be available only through specific subscription tiers, and may be subject to usage limits (for example, message credits, post allocations, or connected account limits).

We make every effort to accurately describe our features and pricing, but we do not warrant that all descriptions are fully error-free at all times.

We reserve the right, but are not obligated, to limit access to our Service to any person, business, geographic region, or jurisdiction, on a case-by-case basis.

We reserve the right to change, limit, or discontinue any feature, plan, or product at any time without notice, at our sole discretion.

We do not warrant that the Service will meet your specific expectations or that all errors will be corrected.

Section 6 — Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order or subscription at our discretion, including where we suspect fraudulent, abusive, or unauthorized activity.

You agree to provide current, complete, and accurate account and billing information, and to promptly update this information as needed so we can process transactions and communicate with you.

For details on cancellations and refunds, please review our Refund & Cancellation Policy.

Section 7 — Third-Party Integrations and Optional Tools

Aexon integrates with third-party platforms and APIs, including but not limited to the Meta WhatsApp Cloud API, Instagram, Facebook, Threads, and YouTube. We do not control and are not responsible for the availability, functionality, or policies of these third-party platforms.

You acknowledge that your use of any third-party integrations available through Aexon is at your own risk, and you are responsible for complying with the terms of use, policies, and guidelines of each connected third-party platform (including Meta's WhatsApp Business Policy and API terms).

We provide access to such integrations "as is" and "as available," without warranties of any kind, and we shall have no liability arising from your use of these third-party tools.

Section 8 — Third-Party Links

Our Service may include links or references to third-party websites, products, or services that are not affiliated with Aexon. We are not responsible for examining or evaluating the content, accuracy, products, or services of any third party, and we will not be liable for any harm or damages arising from your use of or transactions with any third party.

Section 9 — User Content, Feedback, and Submissions

If you send us feedback, suggestions, or other submissions relating to the Service, you agree that we may use, edit, and incorporate such submissions without restriction or compensation to you.

You are solely responsible for any content, messages, or materials you send, upload, or distribute using the Service, including via WhatsApp broadcasts, social media posts, or CRM entries. You agree that such content will not violate any applicable law, infringe any third-party rights, or contain unlawful, abusive, defamatory, or malicious material.

You may not use the Service to send unsolicited spam, misleading communications, or messages that violate WhatsApp's or any connected platform's messaging and opt-in policies.

Section 10 — Personal Information

Your submission of personal information through the Service is governed by our Privacy Policy.

Section 11 — Errors, Inaccuracies, and Omissions

Occasionally, information on our site or within the Service may contain typographical errors, inaccuracies, or omissions relating to plan descriptions, pricing, or feature availability. We reserve the right to correct such errors and to update information at any time without prior notice.

Section 12 — Prohibited Uses

You are prohibited from using the Service: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any applicable regulations or laws; (d) to infringe our intellectual property or that of others; (e) to harass, abuse, or discriminate against any person; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or harvest personal information of others without consent; (i) to spam, phish, or send unsolicited bulk messages in violation of WhatsApp or applicable messaging policies; (j) for any obscene or unlawful purpose; or (k) to interfere with or circumvent the security of the Service.

We reserve the right to terminate your access to the Service for violating any of these prohibited uses.

Section 13 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure, or error-free, or that results obtained through the Service will be accurate or reliable.

The Service and all related features are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, Aexon, its owners, directors, employees, affiliates, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits or lost data, arising from your use of the Service.

Section 14 — Indemnification

You agree to indemnify and hold harmless Aexon and its owners, affiliates, officers, employees, and service providers from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms, your violation of any law, or your violation of any third-party right.

Section 15 — Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remainder of these Terms will remain in full force and effect.

Section 16 — Termination

These Terms remain in effect until terminated by either you or us. You may stop using the Service at any time. We may suspend or terminate your access at any time, without notice, if we believe you have violated these Terms, and you will remain responsible for any amounts due up to the date of termination.

Section 17 — Entire Agreement

These Terms, together with any policies referenced herein (including our Privacy Policy and Refund & Cancellation Policy), constitute the entire agreement between you and Aexon regarding your use of the Service, superseding any prior agreements or communications.

Section 18 — Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.

Section 19 — Changes to These Terms

We reserve the right, at our sole discretion, to update or change these Terms at any time by posting updates on our website. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

Section 20 — Contact Information

Questions about these Terms & Conditions should be sent to us at:

Email: business@aexon.app