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Feature hub
Give your whole team one WhatsApp inbox. Assign chats, reply together and keep context, all from one number.
- No code required
- Official WhatsApp Business API
- Official Meta Tech Partner
3 chats handled from one shared number
- ANK
Ananya Verma
Can I get an update on my order?
- RAB
Ryan Fischer
Thanks, that solved it!
- ONK
Omar Siddiqui
Do you ship to Dubai?
One number
whole team, no clash
The one-number problem
Most businesses run WhatsApp from a single phone in a single person’s hands. When that person is offline, in another chat, or simply overwhelmed, replies stall and leads go cold.
A shared inbox breaks that bottleneck — the same WhatsApp number, open to every agent who needs it, at the same time.
1
number, unlimited agents
0
missed handoffs
24/7
coverage without a shared phone
Hi, is this still available?
3h ago
Can someone share the price?
2h ago
Hello??
48m ago
When only one person can reply, every customer waits on that one person.
Shared inbox and assignment
Assign every chat to the right agent
Conversations route to an agent, a team, or stay open — nothing sits unclaimed.
Skill & Keyword Routing
Match sales inquiries with account executives and technical support with product specialists.
Equal Workload Balance
Distribute incoming chats evenly across active agents with round-robin logic.
VIP & High-Value Escalation
Prioritize VIP contacts and urgent requests to dedicated account managers.
Team Load Balancer
Active Agents (3)
Click an agent to filter their live queue
Ananya Verma
Can I get an update on my order?
Ryan Fischer
Thanks, that solved it!
Omar Siddiqui
Do you ship to Dubai?
Grace Tan
Need a refund on order #4821
Roles and permissions
Give agents exactly the access they need — nothing more.
Owner
- Manage employees and roles
- See every conversation
- Change workspace settings
Employee
Handles assigned conversations day to day.
- Reply to assigned chats
- Reassign to teammates
- See customer history
Super Admin
Cross-workspace oversight for agencies and larger teams.
- Manage multiple workspaces
- View all activity
- Full permission control
Context and history
Every message, note and past order stays attached to the contact — not the agent.
Customer messages in
A new WhatsApp message lands in the shared inbox, visible to the whole team.
Contact session panel opens
The agent sees the full contact session — history, media and details together.
Media viewer for images
Photos and files open in a zoom-and-pan viewer without leaving the chat.
Reply with emoji, instantly
A built-in emoji picker keeps replies quick and natural.
Give your whole team one WhatsApp inbox, without losing context on a single chat.