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Feature hub
One WhatsApp Inbox for Your Whole Team
Give your whole team one WhatsApp inbox. Assign chats, reply together and keep context, all from one number.
- No code required
- Official WhatsApp Business API
- Official Meta Tech Partner
3 chats handled from one shared number
The one-number problem
One phone. One person. One bottleneck.
Most businesses run WhatsApp from a single phone in a single person’s hands. When that person is offline, in another chat, or simply overwhelmed, replies stall and leads go cold.
A shared inbox breaks that bottleneck — the same WhatsApp number, open to every agent who needs it, at the same time.
1
number, unlimited agents
0
missed handoffs
24/7
coverage without a shared phone
When only one person can reply, every customer waits on that one person.
Shared inbox and assignment
Assign every chat to the right agent
Conversations route to an agent, a team, or stay open — nothing sits unclaimed.
Ananya Verma
Can I get an update on my order?
Ryan Fischer
Thanks, that solved it!
Omar Siddiqui
Do you ship to Dubai?
Grace Tan
Need a refund on order #4821
Roles and permissions
Roles that match how you work
Give agents exactly the access they need — nothing more.
Owner
Full control over the workspace, billing and every setting.
- Manage employees and roles
- See every conversation
- Change workspace settings
Employee
Handles assigned conversations day to day.
- Reply to assigned chats
- Reassign to teammates
- See customer history
Super Admin
Cross-workspace oversight for agencies and larger teams.
- Manage multiple workspaces
- View all activity
- Full permission control
Context and history
Nothing gets lost in the handoff
Every message, note and past order stays attached to the contact — not the agent.
Customer messages in
A new WhatsApp message lands in the shared inbox, visible to the whole team.
Contact session panel opens
The agent sees the full contact session — history, media and details together.
Media viewer for images
Photos and files open in a zoom-and-pan viewer without leaving the chat.
Reply with emoji, instantly
A built-in emoji picker keeps replies quick and natural.
FAQ
Frequently asked questions
Everything you need to know before you get started. Can't find your answer?
Yes. A WhatsApp shared inbox lets several team members handle one business number together, all replying from the same official WhatsApp Business API connection.
Chats can be assigned automatically by rule (round robin, by team) or manually by an admin — each chat shows exactly who owns it.
Yes. Role-based permissions control who can see which conversations, change settings, or view reports.
Yes. Full conversation history stays with the contact, so it’s visible to whichever agent picks up the chat next — nothing is lost when a chat changes hands.
One WhatsApp Inbox for Your Whole Team
Give your whole team one WhatsApp inbox, without losing context on a single chat.